Rachid M
Amsterdam, The Netherlands
Hunted house
Aug 2016
We have rented this villa for the end of July, for 8 days. The villa was presented to us, through the pictures as a nice villa, and thus we payed a lot of money for the rent.
Arriving at the place, w…
Più
18 Aug 2016
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Risposta del proprietario:
Hi Rachid, I'm glad it worked out at the end and you enjoyed your stay.
A couple of thoughts. I am aware that the villa is not brand new. It is well reflected in the price. You booked it initially for 80,000 baht or 10,000 baht a night, a price of a nice single hotel room. A brand new villa of that size (5bdr, pool, gym, etc.) would cost you much more.
That said, the villa is kept in adequate condition. Other guests visited this season and were very happy with their stay. Airconditioning, pool, gym equipment, water, etc. all work. Things do break every once in a while, especially in a house of that size, but they are repaired, as soon as guests report them out of order.
Locals will try to get kickbacks from arranging taxis or anything else for you. That has been their way of life since the island became a tourist destination. It is different from back home, but there is nothing you or I can about it. Additional cleaning does cost extra. It is 600 baht per cleaning.
Sunti did go out of the way though to pick you up at Nathon Pier, on the opposite side of the island.
One final thought. You may consider trying to resolve issues directly with the owner first, as opposed to immediately complaining to TripAdvisor or to your credit card company. I did offer to give you a 50% refund, as soon as you said you were not completely satisfied. Getting a third party involved only delayed the process, as they were concerned with keeping their entire booking fee, not with expediting your refund. You do not need "protection," if the owner is willing to accommodate you.
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
Great villa, great service
Jul 2016
I stayed at the villa for a week in July 2016 and only have positive things to say. The villa was delightful and matched the way it was advertised.
However, the best aspect of the stay was our privat…
Più
25 Jul 2016
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.