Doswidanya
Conwy, United Kingdom
Well thought out cottage
Feb 2022
5 nights in February to recharge. As someone said to us in the pub: “Clun wraps it’s arms around you and you don’t want to leave.” Clun has a spa shop, a deli. a fruit and veg …
Più
6 Feb 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Sue G
Leamington Spa, United Kingdom
Lovely clean and truly dog-friendly cottage
Jul 2021
What a find! Very clean and comfortable. Truly dog-friendly with internal doors so we could easily prevent our dog going into other rooms while wet or dirty etc. Lovely large enclosed lawned garden wi…
Più
24 Aug 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
pbriggs1
Leeds, United Kingdom
tuc tin clun
Nov 2018
arrived at the cottage to find no one to greet us the keys were left with neighbour who were out with note left with keys on some ladders outside in passage way. when we opened the door wasn't ve…
Più
12 Nov 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Good Afternoon pbriggs1,
Thank you for your feedback regarding your experience at Tuc-Tin.
I can see we have spoken with you in depth regarding this matter. To clarify, the keys were left with the neighbour only on this occasion, as you were arriving early, which the owner was happy to accommodate but could not get to the property earlier to greet you.
Our booking conditions state that if you have any issues at a property, we ask that you contact the owner or Sykes immediately to give us or the owner the opportunity to resolve anything for you. Unfortunately, you did not contact anyone; instead, you left the property and requested a full refund which the owner was unwilling to provide as you did not give him the opportunity to rectify anything for you.
Tuc-Tin constantly receives great feedback therefore, your own account was out of character, however, we were very sorry to hear of your upset and can see we offered a gesture to you from Sykes which you declined. I can only apologise if you found us to be unhelpful and you remain dissatisfied with this resolution.
Kind regards,
Becki at Sykes Cottages
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
K7848DDsarahs
Willesborough, United Kingdom
Fantastic
Sep 2016
Lovely cottage and village ( or town as we were told) the cottage was very clean very confortable bed fantastic garden to sit in fresh flowers on arrival and very friendly neighbours there are two pub…
Più
13 Sep 2016
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
We are so pleased that you enjoyed your holiday at Tuc-Tin, thank you for taking the time to tell us about it. It is great to hear you had everything you needed both in the property and on the doorstep, it sounds like you weren't short of places to visit! We will be sure to pass your comments along to the owner and hope you return again soon.
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
