RACHEL J
Wolverhampton, United Kingdom
Fab location, nice apartment needs a few improvements..
Sep 2023
Firstly this apartment has possibly the best view in Looe and I would recommend you stay there just for that alone! This is not a bad apartment it just needs a few tweaks and is a little tired in plac…
Più
10 Sep 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Thank you for your constructive feedback it is very much appreciated and will be followed up on with the cleaner and owner. We are delighted that overall you recommended the property and would look to stay again.
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
Fabulous Apartment with amazing view!
Aug 2023
This was the second time that we stayed at Russell Court in Looe.
The apartment is modern, spacious and clean with a view that is totally fabulous!
There is a nice car park to the property so no worr…
Più
23 Aug 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
keithandfi
Seaton, United Kingdom
Fabulous apartment with stunning views
Dec 2022
Wow what a fabulous apartment in Looe with just a 4 minute walk in to the centre.
The views are stunning and you can either sit on the balcony or just admire the view from within the warmth of the a…
Più
13 Dec 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Lovely apartment let down by poor standards of maintenance and cleaning and fire-safety issues.
Jul 2022
Firstly the positives. An amazing location with really easy access and parking and a lift up to the 2nd floor. Apartment is spacious and well designed with lovely furniture and decor. The booking proc…
Più
28 Jul 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
We have read your review of the property. Thank you very much for the positive points that you have made.
Regarding fire, electrical, and water safety, the owner has sought all the necessary advice to ensure that the property is completely compliant with the safety regulations. In fact the owner is very safety conscious. Please see below
- Along with the other owners in the building, a reputable fire safety company is employed to visit the building twice a year to inspect the fire safety system (detectors, alarms, emergency lighting, panel) and the fire extinguishers
- PAT electrical testing is carried out within the apartment every two years, the last being in December 2020
- A gas safety certificate is obtained for the apartment every year
- The lift is inspected twice a year.
Whilst the owner has acknowledged that on this particular occasion, elements of the cleaning were not up to the usual standard (which has been addressed) if you had called the number provided in both the pre arrival information, and in the apartment’s information folder, then all of your concerns would have been addressed, or explained, straight away, rather than waiting until your holiday was over before expressing them.
We could respond to all the other points in detail but there are eleven previous 5 star reviews that speak for the property, and the English Tourist board have given the apartment a 4 star rating for many years
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
minxy110
Worcestershire, United Kingdom
worth a visit
Mar 2022
The location is about a ten minute walk into town down hill, the hill is a bit steep coming back. The parking is right outside so is really convenient. The apartment has a lovely view and has a nic…
Più
3 Apr 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Many thanks for your comments following your stay we will certainly look at the points that you raised. Lots of properties in Cornwall did hugely inflate their prices over the pandemic but fortunately Russell Court wasn't one of them and the prices have only gone up the usual amounts each year. Thank you again for taking the time to leave a review and we hope to welcome you back in the future.
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
