Already booked again for next year!
Jul 2013
We love this house, and have stayed here 5 summers in a row! It's beautiful, in a great location and has everything! We had a few hiccups with the linen service, but trust Outer Banks Blue to res…
Più
25 Jul 2013
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Jenn T
Havertown, Pennsylvania
poor customer service ruined trip-solar poor does not work well!!!
Sep 2012
We used Outer Banks Blue this past September for renting this house in Nags Head. It was our first time to the area and first experience with renting a house through a company. And I must say, I will …
Più
17 Oct 2012
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Ms. Trolley,
Thank you for taking the time to provide your feedback on this property. We obviously disagree with your assessment, and honestly did not know of your experience with the pool vendor.
As you stated in your review Outer Banks Blue was not aware of this situation. The owner of the property contracts directly with a pool service company to handle the cleaning of the pool and hot tub. The pool service company does not work for Outer Banks Blue, nor do they answer to us.
Even as of today we are completely unaware of any major issues with this pool as you have outlined here. The week you were here was cloudy which would obviously effect the efficiency of a solar heated pool, but we know nothing of a leak or pool equipment failure.
It all sounds very strange.
We also have no idea why a pool vendor would ever need to get into your rental property as the pool equipment and electrical service to the same is not located inside the property. Our belief now after understanding the situation more fully is that the police should have been called if you felt uncomfortable with the situation.
Our employees and vendors always represent themselves by name, provide a card to any guest upon arrival, and typically know exactly what they are there to do.
This story is not typical in any way of other guests' experience at this property as you can see from the other reviews that are posted here.
This home is a wonderful property that enjoys a great repeat clientele, and we apologize that you feel in some way that Outer Banks Blue was trying to provide you anything less than an outstanding vacation experience. We believe we had nothing to do with this situation.
We hope your next experience is more in keeping with what our guests experience.
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
A FlipKey verified reviewer
Pittsburgh
Beautiful House, Nice Location but Swampy area That Brought alot
Jun 2012
The house was big, beautiful and clean. It was across a 2 lane road from the beach so it wasn't beachfront but was still very close to the ocean. The pool area in the back was great! The only c…
Più
21 Jul 2012
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Nice family gathering place!
Jun 2012
This is a really nice home. It fit our family well. The computer area was great to store your extras until going home. My dad and nephew loved the back screened porch for playing music. Kids loved bei…
Più
5 Jul 2012
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
A FlipKey verified reviewer
Columbus Ohio
Fabulous time away!
Sep 2011
The house was wonderful. When we got there we noticed that the 3rd level air conditioning was not working. I called early Monday morning to have it fixed, and Outer Banks Blue was very responsive. All…
Più
6 Oct 2011
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
