Very beautiful scenery
Aug 2019
Stayed here at the 51st floor and the view was awesome. It was spacious and clean. It will be better to have housekeeping, breakfast and heater in the bathroom. But overall, we are happy with the stay…
Più
12 Aug 2019
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Hi Jerlyn, Thank you for your high score review. We are so pleased you enjoyed your stay with us, we always do offer a mid stay clean for any guest that is staying over 7 days. We look forward to hosting you again in the near future. Kind regards, GCHR"
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
Best view of the gold coast
Oct 2018
Out ultimate getaway!!!! Sensational views, absolute luxury room with a view that went forever!!!! It doesn’t get better than this ❤️❤️❤️
2 Nov 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Hi NorthStar, thank you for your perfect score review! We love that you loved your stay with us and look forward to hosting you again soon! Kind regards, GCHR
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
Not the same as the photos
Aug 2018
Run down, not the same as the photos. Wifi didn’t work, had to drop off and pick up key offsite. Front desk won’t help us as we booked from an “outside agent”.
17 Aug 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Dear Sunsurfbeach, thank you for your review. Indeed we are a real estate agency located off-site as indicated by our confirmation emails and SMS communications with each guest. As confirmed by our "Where are We" mudmap emailed to each guest prior to arrival, we are located 3mins walk from your resort. With respect to your WiFi concerns, we advise that we strongly encourage our guests to report any issues to us as they arise whilst they are in-house as we employ full time staff in the service of our guests, including full time IT staff and a "IT Hotline" (the number is located on the modem inside each apartment). This way, we can assist in ensuring that our guests' stays are as comfortable and as convenient as possible. With respect to your other concerns, we not that our sub-penthouse, apartment OR2150, has always ranked incredibly well amongst and between our previous guests and so we are significantly disappointed and surprised by your indication that it was not an accurate reflection of the images we host of it on our website. Nonetheless, we confirm that we take on board all constructive criticism as it offers us the opportunity to improve our customer service. We appreciate your feedback and hope you otherwise enjoyed your stay in Surfers Paradise. Kind regards, GCHR
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
aldoreginato
Brisbane, Australia
Recent holiday
May 2018
This is the second time we have gone threw GCHR and again every thing was perfect definitely would recommend them to anybody who was looking for a holiday destination down the coast.
7 May 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Dear Aldoreginato,
Thank you for your review and feedback. We are so pleased you continue to enjoy our customer service. We very much look forward to your third visit! See you soon, Kind regards, GCHR
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
Lynette W
Gawler, Australia
Amazing accommodation
Dec 2017
Fabulous accommodation, central location over looking surfers paradise beach. Able to watch xmas carols and fireworks. Beds very comfortable except for extra beds they were very hard. Close to eaterie…
Più
29 Dec 2017
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di TripAdvisor LLC. Tripadvisor controlla tutte le recensioni.
Dear Lynette, thank you for your review and feedback. We are thrilled you enjoyed your Christmas with the family. We look forward to hosting you again in the near future. Kind regards, GCHR
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.